Sportsman's Guide, LLC. Privacy Policy

Effective Date: June 30, 2023
Last Updated: June 30, 2023

This Privacy Policy describes how Sportsman's Guide, LLC. and its affiliates ("Sportsman's Guide," "Company," "we," or "us") collect and process personal information in relation to your use of our services and website (https://www.sportsmansguide.com/). If you do not agree to this Privacy Policy, your choice is to not utilize our services or website or provide personal information in connection with them. By utilizing our services and website, you agree to this Privacy Policy and expressly consent to the processing of personal information according to this Privacy Policy.

California Notice at Collection: To understand (i) the categories of personal information collected by the Company, (ii) the business or commercial purposes for such collection, (iii) whether your personal information is shared or sold, and (iv) how long the Company keeps your personal information, please see Section 1 beginning on this page through Section 4 of this Privacy Policy.

Depending on where you live, a supplemental privacy notice may also apply to you. Please follow the links and review the supplemental privacy notice describing how we process personal information for these regions. To exercise any applicable rights, please follow the instructions provided under the section "Exercising Your Rights" in the supplemental privacy notice.

Supplemental Privacy Notice

  1. Personal Information We Collect.

    1. Information You Choose to Give Us
      • Contact information, including name, employer name, address, city, state, zip code, email address, and telephone number.
      • Information provided or accessed in connection with the goods we provide, including online forms, account information, survey responses, communications with our online support team.
      • Payment information to complete purchase transactions.
      • Information required to process job applications and evaluate employee candidates.
      • Guide Outdoors blog post content
    2. Information Automatically Collected by Using Our Website
      • Your device data and how you interact with our website, including IP address, browser type, and unique device identifier.
      • Cookies and similar technology. Please review the cookie technology section below for more information.
      • Usage information, including the pages or content you view and searches on our website.
    3. Information We Collect from Third Parties
      • We receive the following information from our affiliated brands, Baseball Savings and Golf Warehouse and from third-party analytic platforms:
        • Contact information, such as name, e-mail address, address, phone number, date of birth, and employer.
        • Commercial information, such as purchase history, order information, payment information, "wish list" information, and e-mail preferences.
        • Online information, such as IP address, device ID, browser type, geolocation, browser history, and referral website.
  2. How We Use Information We Collect. We may process this information to:

    • Fulfill or meet the reason you provided the information. For example, if you provide your personal information to purchase our outdoor products, we will use that information to process your payment and facilitate delivery of the purchased products. We may also save your information for these purposes.
    • Provide, offer, support, personalize, or develop our website and services.
    • Create, maintain, customize, and secure your account with us.
    • Process your requests, purchases, transactions, and payments and prevent transactional fraud.
    • Provide you with support and respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
    • Help maintain the safety, security, and integrity of our website, services, databases and other technology assets.
    • Test, research, analyze, and conduct product development to develop and improve our website, and related services.
    • Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
    • Respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
    • Evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
    • Communicate with you about your job application with us and evaluate your potential employment with us.
    • Send promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences.
    • Personalize, measure, and improve our advertising to you.
    • Fulfill any other use that we describe when you provide the information.
  3. Disclosing, Sharing, and Selling Information.

    1. Disclosing Personal Information

      We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

      We disclose personal information with the following categories of third parties for the listed business purposes:
      • with our service providers and partners in order to conduct business, including conducting audits, shipping, customer relationship management, performing industry analysis, marketing initiatives and evaluating the results of marketing efforts. We may also share your information with customer relationship management, consultants, financial, legal and other similar providers we use to support our business.
      • with Software/IT service providers we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
      • with banks and credit card processors to the extent necessary for Company to provide and deliver its products.
      • when we believe sharing is necessary to protect our rights, preserve safety, investigate fraud or other wrongdoing.
      • when required by law, which includes complying with any court order, law, or legal process, including responding to a government or regulatory request.
      • in connection with the sale, transfer or financing of Company’s business or its assets, including a bankruptcy proceeding or to our affiliates.
      • to enforce or apply our agreements, including for billing or collection purposes.
      • for any other purpose we disclose to you when you provide the information.
    2. Sharing Personal Information for Personalized Advertising

      In this Privacy Policy, "sharing" means disclosing personal information to third parties for the purpose of personalized advertising. In the preceding twelve months, Company has shared personal information with third parties for the purposes of personalized advertising.

    3. Selling Personal Information

      In the preceding twelve months, Company has sold personal information to third parties, but does not sell personal information pertaining to minors under the age of 16.

  4. Information Security and Retention.

    We use reasonable administrative, technical, and physical security to protect the personal information we retain and to help ensure that it is used in accordance with this Privacy Policy.

    We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless longer retention is required by law or for auditing purposes. To determine the appropriate retention period for personal information, we consider applicable laws, legitimate business interests, the volume and nature of the personal information, its purpose, and the potential risk of harm from its unauthorized use or disclosure.

  5. Cookies and Tracking Technologies.

    1. Cookies

      Our websites may use “cookies” and other tracking technologies to gather information about your interactions. This information may include demographic data, browser type, IP address, pages visited, activities conducted on the page, and the day and time of your visit. Our websites may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to make your experience on the website more personal and interactive. We do not currently honor “do not track” signals from a web site browser, although we recognize global privacy control signals as valid requests to exercise privacy rights. Please refer to your computer browser help instructions for more information on cookies and other related technologies and how to manage their use. If you refuse or delete cookies, you will need to repeat the process if you use another computer or change browsers. If you refuse or delete cookies, some of the functionality of our websites could potentially be impaired.

    2. Analytics Services

      Please note that we use analytics services, including Google Analytics to gather information about our website visits. To learn more about Google Analytics, including opting out of Google Analytics, click here

    3. Web Beacons

      Pages of our websites may also contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that allow us, for example, to count users who have visited those pages. We may use this information to provide a better website user experience, and tailor our marketing communications.

  6. Your Rights.

    Depending on where you live, you may have rights related to your personal information. These rights are described in the supplemental privacy notice. You may exercise any of the rights consistent with applicable law by contacting us at 1-800-365-6209 or [email protected] and following the instructions provided in the supplemental privacy notice document, under the "Exercising Your Rights" section. We may ask you to verify your identity before taking further action on your request.

  7. Other Important Information.

    1. Linked Websites

      Our websites may contain links to other websites. We assume no responsibility for the content, privacy policies, or practices of any third-party websites. You expressly relieve Company from any and all liability arising from your use of any third-party website, or from the content of any third-party website.

    2. Children's Privacy

      Our website does not target or knowingly collect any information from individuals under the age of 18.

    3. Changes to our Privacy Policy

      It is our policy to post any changes we make to our Privacy Policy on this page with a notification that the Privacy Policy has been updated on our website home pages. If we make material changes to how we treat the personal information we collect, we will notify you through a prominent notice on our website home pages, in addition to any other means necessary to fulfill our legal requirements. The date the Privacy Policy was last revised is identified at the top of the page.

  8. Contact Information.

    For questions regarding this Privacy Policy, you may contact us at any of the following addresses. To exercise your consumer rights, depending on where you live, please follow the instructions provided in the supplemental privacy notice, under the "Exercising Your Rights" section.

    The Sportsman's Guide
    411 Farwell Avenue
    P.O. Box 239
    South St. Paul, MN 55075-0239
    1-800-365-6209

    [email protected]

SUPPLEMENTAL PRIVACY NOTICE

Last Updated: June 30, 2023

If you reside in California, Colorado, Connecticut, Nevada, Utah, or Virginia, this page applies to you and supplements our Privacy Policy. To exercise any of the rights described below consistent with applicable law, please follow the instructions provided in the "Exercising Your Rights" section of this document.

California

Last Updated: June 30, 2023

This supplements the information contained the Privacy Policy and applies solely to individuals who reside in the State of California. To exercise any of the rights described below consistent with applicable law, please follow the instructions provided in the "Exercising Your Rights" section of this document.

  1. Personal Information We Collect

    We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household ("personal information").

    In the last twelve months, we have collected the following categories of personal information from consumers:

    CategoryExamplesCollectedDisclosed
    Identifiers A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers. YESYES
    Personal information categories listed in the California Customer Records statute. A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.

    Some personal information included in this category may overlap with other categories.
    YESYES
    Protected classification characteristics under California or federal law. Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). YESYES
    Commercial information.Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.YESYES
    Biometric information. Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. NONO
    Internet or other similar network activity.Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.YESYES
    Geolocation data.Physical location or movements.YESYES
    Sensory data.Audio, electronic, visual, thermal, olfactory, or similar information.NONO
    Professional or employment-related information.Current or past job history or performance evaluations.NONO
    Non-public education information (per the Family Educational Rights and Privacy Act). Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. NONO
    Inferences drawn from other personal information. Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. NONO
    Sensitive Personal Information. (1) Social Security number, driver’s license number, state identification number, passport number; (2) account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; (3) precise geolocation information; (4) racial or ethnic origin, religious, or philosophical believes, or union membership; (5) contents of mail, email, and text messages unless the business is the intended recipient of the communication; (6) genetic data; (7) biometric data for the purposes of uniquely identifying a consumer; (8) health information; (9) sex life or sexual orientation information. YESYES

    We obtain this information from the various categories of sources:

    • Directly from you. For example, the information you provide when purchasing outdoor products to process your payment and facilitate delivery of the purchased products.
    • Indirectly from you. For example, the information that is automatically collected when you use our website.
  2. How We Use, Disclose, Share, and Sell Information We Collect.

    Please read the Privacy Policy to learn how we use, disclose, share, and sell personal information we collect.

  3. Your Rights.

    1. Right to Access and Data Portability

      You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

      • The categories of personal information we collected about you.
      • The categories of sources for the personal information we collected about you.
      • Our business or commercial purpose for collecting, selling, or sharing the personal information.
      • The categories of third parties with whom we disclose that personal information.
      • The specific pieces of personal information we collected about you (also called a data portability request).
      • Whether we sold, shared, or otherwise disclosed your personal information for a business purpose.
    2. Right to Delete

      You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us to:

      • Complete the transaction for which we collected the information.
      • Provide a good or service that you requested.
      • Take actions reasonably anticipated, given our ongoing business relationship.
      • Fulfill a written warranty or product recall conducted under federal law.
      • Perform our contract with you.
      • Protect against malicious, deceptive, fraudulent, or illegal activity.
      • Debug products to identify and repair errors that impair existing functionality.
      • Exercise free speech or ensure that other consumers may exercise their free speech.
      • Comply with the California Electronic Communications Privacy Act.
      • Engage in public or peer-reviewed public interest research if deletion may seriously impair the research’s achievement and if you previously provided informed consent.
      • Use the information internally, as reasonably expected by consumers.
      • Use the information internally, compatible with the law and context you provided it.
      • Comply with a legal obligation.
    3. Right to Correct

      You have the right to request that we correct inaccurate personal information, taking into account the nature of the personal information and the purposes for processing the personal information. Once we receive and confirm your verifiable consumer request, we will use commercially reasonable efforts to correct the inaccurate personal information.

    4. Right to Non-Discrimination

      We will not discriminate against you for exercising any of these rights. Unless permitted by California law, we will not:

      • Deny you goods or services.
      • Provide you a different level or quality of goods or services.
      • Charge you different prices or rates for goods or services, including granting discounts or benefits, or imposing penalties.
      • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

      However, we may offer you certain financial incentives permitted by California law that can result in different prices, rates, or quality levels. Any permissible financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior affirmative consent, which you may revoke at any time.

    5. Right to Opt Out of the Sale and Sharing of Personal Information

      You have the right to opt out of the sale of your personal information, as well as the right to opt out of the sharing of your personal information for the purposes of personalized advertising. You can do this by utilizing this form, or by any of the methods listed in the Exercising Your Rights section of this policy. Once we receive and confirm your verifiable consumer request, we will satisfy your request to opt out of this activity.

    6. Right to Limit the Processing of Sensitive Personal Information

      Company does not process sensitive personal information beyond what is necessary to perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services.

    7. Rights Under California's "Shine the Light" Law

      California’s “Shine the Light” law (Civil Code Section § 1798.83) permits California residents that use our website to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.

Colorado

Last Updated: June 30, 2023

This supplements the information contained the Privacy Policy and applies solely to individuals who reside in the State of Colorado. To exercise any of the rights described below consistent with applicable law, please follow the instructions provided in the "Exercising Your Rights" section of this document.

  1. How We Collect, Use, Disclose, and Sell Information.

    We collect information that is linked or reasonably linkable to an identifiable individual and does not include de-identified data or publicly available information ("personal information"). For more information about the information we collect and how we use, disclose, and sell personal information, please read the Privacy Policy.

  2. Your Rights.

    1. Right to Access and Data Portability

      You have the right to confirm whether Company is processing personal information and to access this personal information. You may obtain the information in a portable and readily usable format, to the extent technically feasible.

    2. Right to Correct

      You have the right to correct inaccuracies in your personal information, taking into account the nature of, and purposes for, processing the personal information.

    3. Right to Delete

      You have the right to delete your personal information.

    4. Right to Appeal Consumer Rights Request Responses

      You may appeal Company's refusal to take action on your consumer rights request within a reasonable time after you received Company's decision. We will endeavor to notify you within 45 days of receipt of your appeal (and we will notify you if Company requires an additional 60 days) what action Company has taken in our written response. You may contact the state Attorney General if you have concerns about the result of the appeal.

    5. Right to Opt Out

      You have the right to opt out of your information being processed:

      • For targeted advertising
      • For the sale of personal information, or
      • For profiling to make decisions that produce legal or similarly significant effects.

      Company processes personal information for targeted advertising and sells personal information. However, Company does not use personal information for profiling to make legally significant decisions.

    6. Right to Consent to the Processing of Sensitive Personal Information

      You have a right to consent to the processing of your sensitive personal information, including:

      • Personal information revealing racial or ethnic origin, religious beliefs, a mental or physical health condition or diagnosis, sex life or sexual orientation, or citizenship status,
      • Genetic or biometric data processed for the purpose of uniquely identifying an individual, or
      • Personal information from a known child.

Connecticut

Last Updated: June 30, 2023

This supplements the information contained the Privacy Policy and applies solely to individuals who reside in the State of Connecticut. To exercise any of the rights described below consistent with applicable law, please follow the instructions provided in the "Exercising Your Rights" section of this document.

  1. How We Collect, Use, Disclose, and Sell Information.

    We collect information that is linked or reasonably linkable to an identifiable individual and does not include de-identified data or publicly available information ("personal information"). For more information about the information we collect and how we use, disclose, and sell personal information, please read the Privacy Policy.

  2. Your Rights.

    1. Right to Access and Data Portability

      You have the right to confirm whether Company is processing personal information and to access this personal information. You may obtain the information in a portable and readily usable format, to the extent technically feasible.

    2. Right to Correct

      You have the right to correct inaccuracies in your personal information, taking into account the nature of and purposes for processing the personal information.

    3. Right to Delete

      You have the right to delete your personal information.

    4. Right to Appeal Consumer Rights Request Responses

      You may appeal Company's refusal to take action on your consumer rights request within a reasonable time after you received Company's decision. We will endeavor to notify you within 45 days of receipt of your appeal (and we will notify you if Company requires an additional 60 days) what action Company has taken in our written response. You may contact the state Attorney General if you have concerns about the result of the appeal.

    5. Right to Opt Out

      You have the right to opt out of your personal information being processed:

      • For targeted advertising;
      • For the sale of personal information; or
      • For profiling to make automated decisions that produce legal or similarly significant effects.

      Company processes personal information for targeted advertising and sells personal information. However, Company does not use personal information for profiling to make legally significant decisions.

    6. Right to Consent to the Processing of Sensitive Personal Data

      You have a right to consent to the processing of your sensitive personal information, including:

      • Personal information revealing racial or ethnic origin, religious beliefs, a mental or physical health condition or diagnosis, sex life or sexual orientation, citizenship or immigration status,
      • Genetic or biometric data processed for the purpose of uniquely identifying an individual,
      • Personal information from a known child, or
      • Precise geolocation information.

Nevada

Last Updated: June 30, 2023

This supplements the information contained the Privacy Policy and applies solely to individuals who reside in the State of Nevada. To exercise any of the rights described below consistent with applicable law, please follow the instructions provided in the "Exercising Your Rights" section of this document.

  1. How We Collect, Use, Disclose, and Sell Information.

    We collect information about Nevada residents through a website or online service: first and last name; home or physical address; email address; telephone number; social security number; online or physical identifier; or other information that, combined with an identifier, makes the information personally identifiable ("covered information" or "personal information"). For more information about the information we collect and how we use, disclose, and sell personal information, please read the Privacy Policy.

  2. Reviewing and Requesting Changes to Your Information.

    You may review and request changes to your personal information collected through Company's website or online services.

  3. Opting Out of the Sale of Personal Information.

    You may submit a verified request that Company not sell your personal information.

Utah

Last Updated: June 30, 2023

This supplements the information contained in the Privacy Policy and applies solely to individuals who reside in the State of Utah. To exercise any of the rights described below consistent with applicable law, please follow the instructions provided in the "Exercising Your Rights" section of this document.

  1. How We Collect, Use, Disclose, and Sell Information.

    We collect information that is linked or reasonably linkable to an identifiable individual and does not include de-identified data, aggregated data, or publicly available information ("personal information"). For more information about the information we collect and how we use, disclose, and sell personal information, please read the Privacy Policy.

  2. Your Rights

    1. Right to Access and Data Portability

      You have the right to confirm whether Company is processing personal information and to access this personal information. You may obtain personal information you previously provided Company in a portable and readily usable format, to the extent technically feasible.

    2. Right to Delete

      You have the right to delete the personal information you provided to Company.

    3. Right to Opt Out

      You have the right to opt out of your personal information being processed:

      • For targeted advertising; or
      • For the sale of personal information.

      Company processes personal information for targeted advertising and sells personal information.

    4. Right to Opt Out of the Processing of Sensitive Personal Data

      You have a right to opt out of the processing of your sensitive personal information, including:

      • Personal information revealing racial or ethnic origin, religious beliefs, sexual orientation, citizenship or immigration status, medical history, mental or physical health condition, medical treatment, or diagnosis by a health care professional,
      • Genetic or biometric data processed for the purpose of uniquely identifying an individual, or
      • Precise geolocation information.

Virginia

Last Updated: June 30, 2023

This supplements the information contained in the Privacy Policy and applies solely to individuals who reside in the Commonwealth of Virginia. To exercise any of the rights described below consistent with applicable law, please follow the instructions provided in the "Exercising Your Rights" section of this document.

  1. How We Collect, Use, Disclose, and Sell Information.

    We collect information that is linked or reasonably linkable to an identifiable individual and does not include de-identified data or publicly available information ("personal information"). For more information about the information we collect and how we use, disclose, and sell personal information, please read the Privacy Policy.

  2. Your Rights.

    1. Right to Access and Data Portability

      You have the right to confirm whether Company is processing personal information and to access this personal information. You may obtain personal information you previously provided Company in a portable and readily usable format, to the extent technically feasible.

    2. Right to Correct

      You have the right to correct inaccuracies in your personal information, taking into account the nature of and purposes for processing the personal information.

    3. Right to Delete

      You have the right to delete your personal information.

    4. Right to Appeal Consumer Rights Request Responses

      You may appeal Company's refusal to take action on your consumer rights request within a reasonable time after you received Company's decision. Within 60 days of receipt of your appeal, we will notify you via a written response about the action Company has taken or not taken. You may contact the state Attorney General if you have concerns about the result of the appeal.

    5. Right to Opt Out

      You have the right to opt out of your personal information being processed:

      • For targeted advertising;
      • For the sale of personal information; or
      • For profiling to make decisions that produce legal or similarly significant effects.

      Company processes personal information for targeted advertising and sells personal information. However, Company does not use personal information for profiling to make legally significant decisions.

    6. Right to Consent to the Processing of Sensitive Personal Data

      You have a right to consent to the processing of your sensitive personal information, including:

      • Personal information revealing racial or ethnic origin, religious beliefs, a mental or physical health condition or diagnosis, sex life or sexual orientation, citizenship or immigration status,
      • Genetic or biometric data processed for the purpose of uniquely identifying an individual,
      • Personal information from a known child, or
      • Precise geolocation information.

Exercising Your Rights

Depending on where you live, the rights described in this supplement may apply to you. To exercise your rights compatible with applicable law, please submit a verifiable consumer request via 1-800-365-6209 or [email protected].

  1. Verifiable Consumer Requests

    Your verifiable consumer request must provide sufficient information that allows us to reasonably verify you are the person about whom we collected information, and describe your request in sufficient detail that allows us to properly respond to it. We cannot respond to your request if we cannot verify your identity and confirm that the information relates to you.

    Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. To designate an authorized agent, please contact us via the methods noted above. If you are a California resident, you can designate an authorized agent to make a request on your behalf only if: (1) the authorized agent is a natural person or a business entity registered with the Secretary of State of California; and (2) you sign a written declaration that you authorize the authorized agent to act on your behalf. If you use an authorized agent under California law to submit a request to exercise your rights, please have the authorized agent take the following steps in addition to the steps described above:

    • Mail a copy of your signed written declaration authorizing the authorized agent to act on your behalf; and
    • Provide any information we request in our response to your email to verify your identity. The information requested will depend on your prior interactions with us and the sensitivity of the personal information at issue.

    If you provide an authorized agent with power of attorney pursuant to California Probate Code sections 4121 to 4130, it may not be necessary to perform these steps and we will respond to any request from such authorized agent in accordance with the CCPA.

  2. Response Time

    We will respond to verifiable consumer requests within the time allotted under applicable law, generally forty-five (45) days of its receipt. If we require more time (up to 45 days), we will inform you of the reason and extension period in writing in compliance with applicable law.

  3. Response Content

    Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance in compliance with applicable law.

  4. Method of Response

    You do not need to create an account with us to make a verifiable consumer request. However, if you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.