The Sportsman's Guide

Customer Service

You can order from the Sportsman’s Guide® with complete confidence because we stand behind every item we sell. If you’re not happy within 90 days of shipment, just return the item with your invoice and we’ll promptly refund your merchandise total or make an exchange, whichever YOU prefer. We guarantee your product for one year against defects in material and workmanship. In addition, we have a Lifetime Guarantee on Guide Gear, HQ Issue, Huntrite, and Bolderton branded Apparel and Footwear against defects in material and workmanship. Our Satisfaction Guarantee does not cover any item for ordinary wear and tear, damage caused by accident, natural disaster, improper care or use, or the natural breakdown of colors or materials over extended time and use.

My Account

It’s all about you! Click for your order status, Buyer’s Club membership status, Gift Card status or to change your account information.

Contact Us

If you want to place an order or if you have questions, you can e-mail us, write us, call us or fax us. Click for details.

Satisfaction Guarantee

We have the strongest guarantee in the business. It’s simple. Your satisfaction is guaranteed, period. Click for details.

FAQs

Click to get answers to Frequently Asked Questions.

Order Status

Click to check the status of the orders you’ve placed during the past 2 years.

Returns Made Easy

Click here to go through our online return process, if you’d like to return an item.

Return Policy

Your satisfaction is guaranteed. Click here to get the details on returning an item.

Product Safety Recalls

Click to see the list, and to get important product recall information concerning safety or reliability of certain products.

Product Shipping Restrictions

Some items we sell are restricted. Please check the item and the information before ordering. Restrictions are subject to change without notice.

  • Serving Our Customers Since 1977

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