Hassle-free ordering, huge selection, easy checkout and fast shipping for international customers!
Plus, you can count on our renowned customer service!
We want to take this opportunity to thank our international customers!
The Sportsman's Guide gladly accepts orders from all around the globe and can ship eligible products to certain countries so long as the billing address and “ship to” address are the same. Available product lines, shipping rates and fees may vary depending on the delivery address for your order.
You will be notified at checkout if certain items must be removed due to weight, size (too large to ship in one package) or import/export laws and regulations. You must remove those items from your Shopping Cart before you can proceed to checkout.
Once your order is complete, we will ship your order to I-PARCEL’s New Jersey location, and then I-PARCEL will ship the order to you. If we are not able to deliver your order, we will attempt to notify you of the problem using the email address you provided during checkout to notify you that your package has been deemed “undeliverable”. Please be sure your address and email information is correct during checkout. In the event that we cannot deliver your order (for example, an incomplete or wrong address) your order will be cancelled and we will refund the price of items you ordered. Shipping, handling and import fees and duties will not be refunded.
The Sportsman’s Guide
411 Farwell Avenue
P.O. Box 239
South St. Paul, MN 55075-0239
Customer Service (English speaking only)
1-800-888-3006 (TEMPORARILY CLOSED)
International Terms and Conditions
Import Duties, Customs Fees and Taxes
Your packages may be subject to customs fees and import duties imposed by the country where your package will be delivered (the “destination country”). These charges are always your responsibility. There is no free shipping and handling on international orders, even if such a promotion is available for orders inside the United States.
When you place an order for international delivery, you are the importer of record and must comply with all laws and regulations of the destination country. By placing your order, you authorize I-PARCEL, its employees and agents, to act as your agent with the customs and tax authorities in the destination country, to clear your merchandise, to process and remit your actual import fees for the items ordered. Even if you are ordering something you intend to give as a gift, by ordering, you authorize our shipping partner to act on behalf of the person who will receive the package, and the order must be shipped to your address.
By placing your order you agree to allow I-PARCEL to collect estimated duties for the applicable items in your order. These funds will be used, on your behalf, to reimburse I-PARCEL’s carriers and agents for the import fees that they must pay on your behalf to the appropriate authorities of the destination country. It is possible that Customs clearance procedures can cause a shipment to be delivered beyond our original delivery estimates.
Available payment methods will be by credit cards and/or through PayPal as displayed on your checkout page. Other options such as deferred billing, gift cards and e-gift cards available in the United States are not available for products shipped to destinations outside the United States.
Promotional Offering, Product and Shipping Restrictions
International orders are not eligible for:
Certain brands and product lines may not be eligible for international shipping.
Weight restrictions apply and orders may be restricted by size or quantity. Commercial purchases for retail sales are not permitted.
Coupons and Special Offers
Promotions are usually limited to residents of the United States. The Sportsman's Guide will do its best to ensure that you are only offered promotions that apply to international shipments, so look for that notice on any coupon you may find. “Free Gift” and sale items may be subject to duties, taxes, and import fees. You will be responsible for these charges plus any shipping and handling incurred in getting the goods to the final destination.
Most Shipments arrive within 10-14 business days (Rural and remote areas may take longer.) Customs clearance procedures may cause delays beyond original delivery estimates.
We provide certain order, shipment, and product information to our international carriers, so they may discuss your order with customs authorities in order to obtain customs clearance and to comply with applicable laws.
What Information Does The Sportsman's Guide Collect?
How Does The Sportsman's Guide Use the Information Collected?
To notify you about other products or services that might be of interest to you, but only if you agree by checking the appropriate box during your checkout process (see also Third Party Advertising below)
What Information Is Shared And With Whom Is It Shared?
How Can I Opt Out of Receiving Further Communications from The Sportsman's Guide?
The section titled How to Be Removed from a Paper Catalog Mailing List does not apply since we do not send catalogs outside the United States.
Is The Sportsman’s Guide Buyers Club Advantage Rewards Credit Card Available?
No, The Sportsman’s Guide BCA Credit Card are not available outside the United States.
Does The Sportsman's Guide Send Unsolicited Promotional Emails?
Does The Sportsman's Guide Participate in the Safe Harbor Program?
The Sportsman's Guide is a participant in the Safe Harbor program developed by the U.S. Department of Commerce and the European Union. We have certified that we adhere to the Safe Harbor Privacy Principles agreed upon by the U.S. and the E.U. For more information about the Safe Harbor and to view our certification, visit the U.S. Department of Commerce's Safe Harbor Web site. If you would like to contact The Sportsman's Guide directly about the Safe Harbor program, please send an e-mail to [email protected]
The Sportsman's Guide participates in the Direct Marketing Association (DMA)’s Safe Harbor Program for dispute resolution and enforcement of the Safe Harbor principles. If you are a customer in the E.U. who is unsatisfied with The Sportsman's Guide responses or privacy practices regarding Safe Harbor, please contact the DMA for third-party resolution:
E-mail: [email protected]
Safe Harbor Line
Direct Marketing Association
1615 L Street, NW - Suite 1100
Washington, DC 20036
Fax: (202) 955-0085