Hassle-free ordering, huge selection, easy checkout and fast shipping for international
Plus, you can count on our renowned customer service!
We want to take this opportunity to thank our international customers!
You can check your order status by clicking the "Order Status" at the bottom of
our website in the section labeled "Customer Service" or simply click
here. Enter in the required information and your order status will be provided
The Sportsman’s Guide gladly accepts orders from all around the globe and can ship
eligible products to certain countries so long as the billing address and “ship
to” address are the same. Available product lines, shipping rates and fees may vary
depending on the delivery address for your order.
You will be notified at checkout if certain items must be removed due to weight,
size (too large to ship in one package) or import/export laws and regulations. You
must remove those items from your Shopping Cart before you can proceed to checkout.
Your order will be completed by our shipping partner, I-PARCEL, who will convert
our prices into your preferred currency, collect your payment information and estimate
customs fees and import duties based on the country where your order will be delivered
(the “destination country”). For international orders, your credit card information
is only collected by I-PARCEL and is not shared with or collected by Redcats USA.
or its agent may request additional personal identifying information that must be
provided to complete the delivery. Such information will only be used for the purpose
of processing your order. If you do not agree to these terms and do not provide
the information, your order cannot be processed.
Once your order is complete, we will ship your order to I-PARCEL’s New Jersey location,
and then I-PARCEL will ship the order to you. If we are not able to deliver your
order, we will attempt to notify you of the problem using the email address you
provided during checkout to notify you that your package has been deemed “undeliverable”.
Please be sure your address and email information is correct during checkout. In
the event that we cannot deliver your order (for example, an incomplete or wrong
address) your order will be cancelled and we will refund the price of items you
ordered. Shipping, handling and import fees and duties will not be refunded.
To get our shipping/handling charges Click here.
Global eCommerce Terms and Conditions
Logistics Terms and Conditions
Men’s and Women’s footwear and Shoe Size Conversion
You can click on the “Buyer’s Club’ link at the bottom of our website in the "About
Us" section or click
here. This will then walk you through the process of signing up for just the
The Sportsman’s Guide
411 Farwell Avenue
P.O. Box 239
South St. Paul, MN 55075-0239
Customer Service (English speaking only)
International Terms and Conditions
When you place an order for delivery outside the United States, The Sportsman’s
by these Terms and Conditions.
Import Duties, Customs Fees and Taxes
Your packages may be subject to customs fees and import duties imposed by the country
where your package will be delivered (the “destination country”). These charges
are always your responsibility. There is no free shipping and handling on international
orders, even if such a promotion is available for orders inside the United States.
When you place an order for international delivery, you are the importer of record
and must comply with all laws and regulations of the destination country. By placing
your order, you authorize I-PARCEL, its employees and agents, to act as your agent
with the customs and tax authorities in the destination country, to clear your merchandise,
to process and remit your actual import fees for the items ordered. Even if you
are ordering something you intend to give as a gift, by ordering, you authorize
our shipping partner to act on behalf of the person who will receive the package,
and the order must be shipped to your address.
By placing your order you agree to allow I-PARCEL to collect estimated duties for
the applicable items in your order. These funds will be used, on your behalf, to
reimburse I-PARCEL’s carriers and agents for the import fees that they must pay
on your behalf to the appropriate authorities of the destination country. It is
possible that Customs clearance procedures can cause a shipment to be delivered
beyond our original delivery estimates.
Available payment methods will be by credit cards and/or through PayPal as displayed
on your checkout page. Other options such as deferred billing, gift cards and e-gift
cards available in the United States are not available for products shipped to destinations
outside the United States.
Promotional Offering, Product and Shipping Restrictions
International orders are not eligible for:
Certain brands and product lines may not be eligible for international shipping.
Weight restrictions apply and orders may be restricted by size or quantity. Commercial
purchases for retail sales are not permitted.
Coupons and Special Offers
Promotions are usually limited to residents of the United States. The Sportsman’s
Guide will do its best to ensure that you are only offered promotions that apply
to international shipments, so look for that notice on any coupon you may find.
“Free Gift” and sale items may be subject to duties, taxes, and import fees. You
will be responsible for these charges plus any shipping and handling incurred in
getting the goods to the final destination.
Most Shipments arrive within 10-14 business days (Rural and remote areas may take
longer.) Customs clearance procedures may cause delays beyond original delivery
By placing an order for delivery outside the United States, you are agreeing to
these Terms and Conditions for International Orders and The Sportsman’s Guide Privacy
Shipment described below.
you that international shipments are subject to opening and inspection by customs
authorities. When you submit information to us it is collected on a site that encrypts
your information. When you send or receive emails about the status of your order
using regular internet connections, those messages are not encrypted and you should
not include sensitive data such as a credit card number. If you contact us by phone,
your call may be monitored or recorded for quality assurance purposes.
We provide certain order, shipment, and product information to our international
carriers, so they may discuss your order with customs authorities in order to obtain
customs clearance and to comply with applicable laws.
Policy listed below are modified for shipments outside the United States as follows:
What Information Does The Sportsman’s Guide Collect?
How Does The Sportsman’s Guide Use the Information Collected?
What Information Is Shared And With Whom Is It Shared?
How Can I Opt Out of Receiving Further Communications from The Sportsman’s Guide?
The section titled How to Be Removed from a Paper Catalog Mailing List does not
apply since we do not send catalogs outside the United States.
Is The Sportsman’s Guide Buyers Club Advantage Rewards Credit Card Available?
No, The Sportsman’s Guide BCA Credit Card are not available outside the United States.
Does The Sportsman’s Guide Send Unsolicited Promotional Emails?
No. Unless during checkout you select the box that gives us permission, you will
not receive promotional emails from us. If you are not placing an order and would
like promotional email offers, click here for more information. To remove your name
to the European Union:
Does The Sportsman’s Guide Participate in the Safe Harbor Program?
The Sportsman’s Guide is a participant in the Safe Harbor program developed by the
U.S. Department of Commerce and the European Union. We have certified that we adhere
to the Safe Harbor Privacy Principles agreed upon by the U.S. and the E.U. For more
information about the Safe Harbor and to view our certification, visit the U.S.
Department of Commerce's Safe Harbor Web site. If you would like to contact The
Sportsman's Guide directly about the Safe Harbor program, please send an e-mail
The Sportsman’s Guide participates in the Direct Marketing Association (DMA)’s Safe
Harbor Program for dispute resolution and enforcement of the Safe Harbor principles.
If you are a customer in the E.U. who is unsatisfied with The Sportsman’s Guide
responses or privacy practices regarding Safe Harbor, please contact the DMA for
Click here to contact the DMA online
Safe Harbor Line
Direct Marketing Association
1615 L Street, NW - Suite 1100
Washington, DC 20036
Fax: (202) 955-0085